Support

A range of support services are available to help you get the most out of Scopus: 

  • Resource Library offers a range of downloads such as fact sheets, user guides and brochures.
  • Scopus helpdesk operates worldwide and offers local language technical and user support via:
    • Telephone and Email.
    • Scopus Live Chat provides online technical support 24 hours a day, Monday to Friday.
    • Help Files on Scopus.com provide detailed information on using Scopus.
  • Elsevier TrainingDesk offers training material such as tutorials, presentations and other supporting information. It is regularly updated and complemented with live training sesions with professional instructors.
 
  • Elsevier Admin Tool enables library administrators to manage:
    • Users’ access rights and profiles
    • Setting up links
    • Branding your library on Scopus
    • Usage reports
  • Elsevier Account Manager can help you:
    • Train your users and organise library 'walk-in' days
    • Promote your library resources
  • Elsevier's Library Connect on Elsevier.com offers publications and events featuring news, insights and tips from Elsevier colleagues, librarians and industry leaders.